Services
Our Commitment
HICO Group, Inc. has a team of experienced Sales Agents who partner together with our Customer Service Associates to offer knowledgeable support for all of our products. We are committed to consistently expanding and improving our product base and strive to provide the best customer service in the industry to help you attain success. We have discontinued our inferior products from the past dating back to 2006 and have made a commitment to sell lifetime plumbing products for trouble-free use while keeping our competitve edge. We refuse to sell unknown factories from overseas with very low quality standard requirements for the U.S. marketplace.
Our Guarantee
We guarantee your complete satisfaction with our products. Please take the opportunity to browse through our website iventory. We invite you to experience the HICO difference.
The HICO Advantage:
- Acknowledgments sent via fax or email with customer back-orders ship dates and price discrepancies notification
- Shipping reports include :
- Carrier / Tracking Info / Back-orders / Back-order Delivery Dates
- Quick turn around of price quotes
- Can source any plumbing specialty item within 48 hours
- Pricing updates via fax, email or mail
- Invoices via fax, email or mail
- Easy to use Website
The HICO Flex experience:
- Trusted name, importing products since 1962
- Orders shipped within 48 hours
- Competitive prepaid minimums
- Will open boxes and repack the product individually in bags to accommodate smaller orders
- Packing slips with box numbers enable our customers to quickly locate merchandise upon reception
HICO Group is a supplier to the Plumbing Products Supply Chain, including:
- Plumbing Wholesalers
- Decorative Plumbing Showrooms
- Hardware Retailers
- OEM Manufacturers
Please call us at 779-221-3000 / Toll Free at 800-441-Hico (4426) or email us with any questions or concerns. We will be happy to assist and look forward to hearing from you!
